Virtual Visits

Virtual Visits – Care When & Where You Need It Just Got Easier

Getting sick is never convenient, and finding time to get to the doctor can be hard. Blue Cross and Blue Shield of Texas (BCBSTX) provides you and your covered dependents access to care for non-emergency medical issues and behavioral health needs through MDLIVE.

Whether you’re at home or traveling, access to an independently contracted board-certified doctor is available 24 hours a day, seven days a week. You can speak to a doctor immediately or schedule an appointment based on your availability. Virtual visits can also be a better alternative than going to the emergency room or an urgent care center.

MDLIVE doctors or therapists can help treat the following conditions and more:

General Health

  • Allergies
  • Asthma
  • Nausea
  • Sinus infections

Pediatric Care

  • Cold
  • Flu
  • Ear problems
  • Pinkeye

Behavioral Health

  • Anxiety/depression
  • Child behavior/learning issues
  • Marriage problems

Connect

Via computer, smartphone, tablet, or telephone.

Website:

  • Visit www.MDLIVE.com/BCBSTX
  • Choose a doctor
  • Video chat with the doctor
  • You can also access through Blue Access for Members

Interact

Real-time consultation with a board-certified doctor or therapist.

Mobile app:

  • Download the MDLIVE app from the Apple App Store or Google Play Store
  • Open the app and choose an MDLIVE doctor
  • Chat with the doctor from your mobile device

Diagnose

Prescriptions sent electronically to a pharmacy of your choice (when appropriate).

Telephone:

  • Call MDLIVE at (888) 680-8646
  • Speak with a health service specialist
  • Speak with a doctor

Get connected today!

To register, you’ll need to provide your first and last name, date of birth, and BCBSTX member ID number.